Privacy Policy & HIPAA Notice

1. Clinical Confidentiality & HIPAA

Night Owl Wellness is committed to protecting the privacy and confidentiality of your Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) and Utah and Nevada state laws. All therapy session records, diagnostic notes, and treatment plans are stored in an encrypted, HITRUST-certified electronic health record system.

Information discussed during therapy is strictly confidential and will not be disclosed to any third party without your explicit written authorization, except in specific situations required or permitted by law:

• Clear and imminent danger of harm to yourself or others
• Reportable suspicion of child abuse, elder abuse, or dependent adult neglect
• A valid court order issued by a judge with proper jurisdiction
• Billing and processing claims with your authorized health insurance carrier

2. Information Collected Through This Website

When you submit a contact inquiry, new patient widget form, or professional referral through this website, we collect basic contact details (such as your name, email address, phone number, state of residence, and general message).

Please note: Standard website inquiry forms and unencrypted emails are not intended for transmitting sensitive medical histories or urgent clinical crises. Once established as a client, you will use our secure, HIPAA-compliant patient portal for all messaging and record sharing.

3. Use & Sharing of Non-Medical Information

We do not sell, rent, trade, or share your personal contact information with third-party marketing companies. Contact information submitted through website inquiries is used exclusively by Rebecca Nay, LCSW, and Night Owl Wellness to respond to your consultation requests, verify insurance eligibility, and schedule sessions.

4. Telehealth Security & Technology

Virtual therapy sessions conducted throughout Utah and Nevada utilize secure, end-to-end encrypted video telehealth software compliant with federal HIPAA security standards. Clients are advised to participate from a private, quiet space to maintain their personal confidentiality.

5. Your Rights Regarding Your Health Information

Under HIPAA, you have the right to:

• Inspect and receive a copy of your electronic clinical record upon written request
• Request an amendment or correction to your medical record
• Request confidential communications via a preferred phone number or mailing address
• Receive an accounting of disclosures made outside of routine treatment, payment, or healthcare operations
• File a privacy complaint with Night Owl Wellness or the U.S. Department of Health and Human Services (HHS)

6. Privacy Inquiries & Contact

If you have questions about this Privacy Policy or your clinical records, please contact: